UAE Launch Price: AED 79 (was AED 149). Price rises when launch window closes. Lifetime access. No renewals. Ever. ENDS SOON

FAQ

Help Centre

Frequently Asked Questions

Everything you need to know. Can’t find your answer? Email us — we reply fast.

Getting Started
What exactly is Ultimate eBook Library?
Ultimate eBook Library is a private digital ebook library based in Dubai, UAE. You pay a single one-time fee and get lifetime access to 10,000+ ebooks across 50+ genres — no subscription, no monthly fees, no renewals. Once you’re a member, your library is yours forever.
How do I access my books after I pay?
The moment your payment is confirmed, your personal member account is created automatically. You’ll receive an email within seconds with your username and a temporary password. Log into your private dashboard at ultimateebooklibrary.com/my-library/ and your entire library is ready immediately — no setup, no waiting.
Do I need to download an app?
No app required. Your library works in any web browser on any device — iPhone, Android, iPad, laptop, or desktop. You can also download individual ebook files (PDF or EPUB) to read offline on any ebook reader app like Apple Books, Google Play Books, or Kindle.
What devices can I use?
Any device with a web browser — iPhone, Android, iPad, MacBook, Windows laptop, or desktop. Your login works across all devices with no device limit.
Plans & Pricing
What is the difference between Basic and Premium?
Basic (AED 9.71 launch price) — 5,000+ ebooks, private member login, any device, lifetime access. No renewals ever.

Premium (AED 79) — 10,000+ ebooks, private member login, any device, lifetime access, new monthly additions automatically, plus Request on Demand (3 book requests per month for titles not in the library).

Both plans are a single one-time lifetime payment with no renewals.
Is it really a one-time payment? No renewals ever?
Yes — completely. You pay once and you have lifetime access. We will never charge you again, send a renewal notice, or cut off your access. Your membership is permanent.
Why is the Basic plan only AED 9.71?
AED 9.71 is our UAE launch price for a limited time to reward early members. The regular price is AED 49. Once the launch period ends, the price returns to AED 49. If this price is still showing, grab it now.
Can I upgrade from Basic to Premium later?
Yes. You can upgrade at any time by purchasing the Premium plan. Your account upgrades immediately with all Premium features unlocked.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Google Pay. Payments are processed securely — we never store your card details.
Request on Demand (Premium)
How does the Request on Demand feature work?
If a book isn’t in our library, Premium members can request it. Log into your member dashboard, go to the “Request a Book” section, fill in the title and author, and submit. We source and add it — usually within 3–5 business days — then notify you by email when it’s ready.
How many books can I request per month?
Premium members can request up to 3 books per month. Your counter resets on the 1st of every month. Your current count is always visible in your member dashboard.
Can I request Arabic books?
Yes. Include the Arabic title in the request form and we’ll source and add it to the Arabic books section of your library.
The Library
What genres are available?
50+ genres including: Self-Help, Business, Romance, Fiction, Mystery & Thriller, Science Fiction, Biography, History, Personal Finance, Philosophy, Health & Wellness, Classic Literature, Crime, Fantasy, Parenting, Technology, Children’s Books, Psychology, Cooking, Islamic Books, Arabic Books, and more.
Do you have Arabic ebooks?
Yes. We have a dedicated Arabic books section covering Arabic novels, self-development, business, Islamic titles and more. We serve both English and Arabic-speaking readers across the UAE and Gulf region.
What format are the ebooks in?
Books are available in PDF and EPUB format. PDF works on any device and browser. EPUB can be opened in Apple Books, Google Play Books, Kindle, and most ebook reader apps.
How often are new books added?
New titles are added regularly. Premium members automatically get access to all new additions — nothing extra required. Basic members also benefit from library growth over time.
Account & Access
I didn’t receive my login email. What do I do?
First, check your spam or junk folder. If not there, wait 5 minutes. If you still haven’t received it after 10 minutes, email us at support@ultimateebooklibrary.com with your purchase email address and we’ll resolve it immediately.
Can I share my account with family or friends?
Your account is for individual use only. Sharing credentials violates our Terms of Service and accounts found to be shared will be suspended without refund. Family members can purchase their own plan — Basic is only AED 9.71.
What if I forget my password?
Go to ultimateebooklibrary.com/my-account/ and click “Lost your password?” Enter your email and you’ll receive a reset link immediately.
Support
Where is Ultimate eBook Library based?
We are based in Dubai, United Arab Emirates. We serve readers across the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, and all emirates — as well as the wider Gulf region.
How do I contact support?
Email us at support@ultimateebooklibrary.com. We respond quickly — usually within a few hours during UAE business hours (Sunday–Thursday, 9am–6pm GST). You can also reach us on Instagram @ultimateebooklibrary.
Do you offer refunds?
Because this is a digital product with instant access, sales are generally final. If you experience a genuine technical issue we cannot resolve within 7 days, you may be eligible for a refund. Contact us at support@ultimateebooklibrary.com within 14 days of purchase. See our full Refund Policy for details.

Still have a question?

We’re based in Dubai and reply fast. Don’t hesitate to reach out.