Privacy Policy
Privacy Policy
1. Who We Are
Ultimate eBook Library is operated from Dubai, United Arab Emirates. We provide a private digital ebook library service at ultimateebooklibrary.com. For privacy questions, contact us at support@ultimateebooklibrary.com.
2. Information We Collect
When you purchase a membership, we collect your name, email address, and billing information (processed securely through our payment provider — we never store your full card details). When you use the library, we may collect usage data such as login times and pages visited. We do not collect sensitive personal information beyond what is necessary to provide the Service.
3. How We Use Your Information
We use your information to create and manage your member account, send login credentials and account-related emails, process your payment, respond to support requests, and improve our service. We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Email Communications
By purchasing a membership, you agree to receive transactional emails (account creation, login details, book request updates). We may also send occasional service update emails. You can unsubscribe from non-transactional emails at any time using the unsubscribe link in any email we send.
5. Data Storage & Security
Your account data is stored securely on our WordPress hosting servers. Payments are processed through our payment provider with industry-standard SSL encryption. Your ebook library is hosted on Google Drive with access controls that limit viewing to your account only.
6. Google Drive
Your library is hosted on Google Drive. When you access your library, you interact with Google’s infrastructure. Google’s Privacy Policy applies to this interaction. We configure your library access to be view-only and tied to your individual member account.
7. Cookies
Our website uses essential cookies to keep you logged in and maintain your session. We may use analytics cookies (such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect your ability to remain logged in.
8. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your account and data, and withdraw consent for marketing emails. To exercise any of these rights, email us at support@ultimateebooklibrary.com.
9. Data Retention
We retain your account data for as long as your membership is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes.
10. Third-Party Services
We use the following third-party services which have their own privacy policies: Google Drive (library hosting), our payment provider (payment processing), and Google Analytics (website analytics). We encourage you to review their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify members of significant changes via email. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.
12. Contact
For privacy questions: support@ultimateebooklibrary.com
Ultimate eBook Library · Dubai, United Arab Emirates